Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Manager

- Change Management

We are the architects and builders of intentionally designed human journeys made up of experiences, conversations, narratives, and development that help people generate meaning, arrive at insights, and

ultimately manifest

in new behaviors.

We are employee-centric strategists skilled at navigating the organic, messy space of organizational change from a foundation of unparalleled execution capability, a deep understanding of organizational dynamics, and a reverent appreciation for what makes us all human.

We are partners and trusted advisors to pragmatic leaders who wisely

seek

to avoid the gravitational pull of failure to which most transformations succumb by bringing to bear the art and science of behavior change towards building sustainable enterprise capabilities.

Responsibilities

Be trusted talent advisor for Change Management strategy and implementation within client transformation

Leverage

established

Change Management methodologies/tools to develop and execute the strategic plan supporting implementation, execution, and adoption.

Lead the change management for clients including setting change strategy and managing change-related project plans.

Manage change management deliverables including change plan, leadership alignment, communications, change impacts, training/Super Users, Change Agent Network, and value realization.

Contribute to the communication strategy and works with key client stakeholders to develop communications materials.

Contribute to the training strategy and works with key client stakeholders to develop training materials.

Develop and

maintain

relationships with key clients and internal stakeholders.

Translate theoretical approaches, past experiences and business needs into practical plans and manage/ensure the successful end to end delivery.

Drive,

monitor

and manage change workstream delivery - ensuring key milestones are met on time and on budget.

Work with relevant stakeholders (including

SMEs

) to build change management understanding and ensure stakeholders are prepared to effectively lead and embed change with their teams.

Qualifications we

seek

in you!

Minimum Qualifications

High EQ, curiosity, courageousness, and incisiveness

Bachelor's Degree, preferably MBA or MA/MS in Org Development and Leadership or another related field

Consulting or industry experience with strong knowledge of change management, organizational design, organization culture, and business transformation

Ability to think strategically and translate concepts into actionable items

Strong consultative and diagnostic skills

Ability to work through organizational complexity

Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines

Demonstrates leadership potential, including the ability to manage and influence others

Strong analytic skills Excellent written and verbal communication skills

Preferred Qualifications/ Skills

Experience in Digital Transformation preferred

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 18, 2025, 4:58:45 AM

Unposting DateSep 17, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time