Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

We are inviting applications for the role of Manager, MIS & Reporting

You will be responsible

to operate

a MIS and Reporting team which will support the data and information requirements of Operations across multiple

site

and geographies. You will need to manage reporting/ MIS resources who will be located out of multiple locations. You will be expected to constantly challenge the current level of reports delivery and bring in innovations in reporting to generate insights using the latest tools and technologies available.

Provide leadership and guidance to your team members and continue to identify and recruit talent to build a robust team. Lead transformation initiatives in the Reporting and MIS domain.

Present

point of view on operational metrics (performance and productivity) based on reports and dashboards being generated. Support Sr. Leadership and Finance teams on project financials.

Responsibilities

Own end-to-end reporting and MIS delivery for multiple projects. Be responsible for ensuring the timeliness and accuracy of all reports*

Lead

meeting

and develop agenda for Ops and Support functions to review performance and productivity.

Provide clarity and instructions to your team on the

expectation

for each report and dashboard. Build redundancies for effective delivery

Develop a strategy for transforming manual reports and

automated

them using SQL DB and Power BI solutions. Lead the way

in implementing

new technologies in operations.

Follow a structured road map to develop the team and get them ready to scale up as the new automated reporting process are set up and executed

Link process metrics, performance metrics and set up benchmarks for comparable projects and processes

Ensure timeliness and accuracy of monthly billing files that get sent to the client for approval. Also develop reports and tools to give daily and weekly visibility to Sr. Management on run rate.

Qualifications we seek in you!

Minimum qualifications

Graduate (any stream)

Excellent Communication Skills

Expert in Reporting and Analytics with relevant experience in Reporting/ Analytics role

Should have managed a team of reporting and analytics resources

Preferred qualifications

Certified in MS Excel - Proficient level.

Experienced in Gen AI driven reporting tools & respective dashboards.

Prior experience in SQL and Power-BI environment

Meaningful experience in WFM Reporting

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager


Primary LocationIndia-Jaipur


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingDec 10, 2025, 3:53:46 AM


Unposting DateOngoing


Master Skills ListOperations


Job CategoryFull Time