Job Description

Tesco India o Bengaluru, Karnataka, India o Hybrid o Full-Time o Permanent o Apply by 04-Sep-2025



About the role



To work with different functions, map end to end process and identify opportunities to add value, keep brilliant basics intact. Align team to business purpose by enhancing their skills. Lead projects that deliver value for the business



What is in it for you



At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.



You will be responsible for



Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:

Advocating our Code of Business Conduct and always acting with integrity and due diligence Sustaining the culture of continuous improvement with the team Achieving team objectives, partner management and issue management Developing and leading a high performing team, crafting an environment for success by setting direction and mentoring them to

succeed through inspiring conversations every day

Delivering the Business Plans by Making decisions within Policy framework Leading, governing and extending support for daily operations inclusive of process, policies and lead all aspects of systems

maintenance Leading, maintaining, reviewing, and improving the SLAs, critical metrics and other Business and Customer Metrics in line with the Big 6 and other business strategies

Aligning self and team to the Tesco Business plans and strategies for Odessy 26 and beyond Partnering with the Market to drive category strategy by collaborating and leveraging on the skills within TBS Having a seat at the table by solving business problems for Buyers, Merchandisers and Product Transformation team and building

trusted partnership with Stakeholders

Cross functional collaboration within and across TBS to create a value stream network driving efficiency end to end

Key people and teams I work with



You will need



Customer and Product teams

Direct reportees (c.18-24)

Business Transformation teams

Indirect reportees

People Operations

Headcount and Team welfare Budgets

Directors and Heads of Functions Product Transformation

Operational skills relevant for this job:

Experience relevant for this job:

Adv MS Office - Excel, Word, PowerPoint

Experience of delivering operations

Eye-to-Detail, Planning & Organising

Project management

Process Mapping Tools and Techniques, Problem

Managing and Leading teams

Solving,Process Coaching, Stakeholder Management

People Policies and Processes

KPIs, SLAs, Operations Delivery, Analysis and Judgement

Improve team performance and productivity



About us



Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.



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