Job Description

Fueling Brains is a growing, vibrant organization poised to change the narrative of Education. We are looking for individuals who are passionate about transforming the world of education through a holistic, whole-brain approach to the development of young children. Children impacted by our program will grow into well-rounded, well-regulated, and joyful adults who serve their community and shape the future. We bring together the best of educational science, technology, and childcare expertise to unveil the child's infinite potential.

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Job Summary:

We are seeking a proactive and organized

Manager, Business Operations

to support the

SVP Operations & Superintendent of Schools

in driving strategic initiatives and improving operational effectiveness across our early childhood education centers. This role is ideal for a high-performing operations professional with strong technical and organizational skills, who thrives in a mission-driven, fast-paced environment. You will help develop and implement processes, manage cross-functional workflows, and support the scaling of new and existing centers through systems, training, and operational excellence.

Key Responsibilities:

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Operational Support & Efficiency

Support the SVP in executing strategic operational initiatives across all early childhood education sites. Monitor and enhance operational workflows to increase efficiency, compliance, and service quality. Assist with the creation of playbooks, SOPs, and toolkits to drive consistency and scale best practices.
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New Center Implementation

Coordinate cross-functional planning for new center openings, including timelines, system setup, training, and handover to local teams. Track key milestones and support the SVP in ensuring all operational elements are aligned and executed on schedule.
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Training & Enablement

Assist in designing training structures for new and existing staff to support operational excellence, licensing requirements, and curriculum delivery. Collaborate with training leads to ensure materials are aligned with business goals and updated regularly.
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Systems & Process Optimization

Partner with the SVP and internal teams to assess, implement, and optimize business systems (Admission Enrollments application) Ensure systems are integrated and used effectively by center teams, providing data and insights to drive performance.
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Billing & Administrative Coordination

Work with the billing team to ensure tuition, subsidy processing, and reporting workflows are streamlined and accurate.

Identify gaps or inefficiencies in administrative processes and propose improvements to reduce friction for center staff.
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Data, Reporting & Communication

Prepare presentations, dashboards, and operational reports for internal leadership use.

Track KPIs across operations and support the SVP with data-driven decision-making.

Qualifications:

Bachelor's degree in Business, Education Administration, Operations, or related field. 5-7+ years of experience in business operations, project management, or administrative leadership--preferably in the education or services industry. Strong project management and organizational skills, with the ability to manage multiple priorities. Working knowledge of childcare management systems, billing platforms, and enterprise tools. Proficiency in Excel, PowerPoint, and operational reporting tools.

Preferred Skills:

Familiarity with early childhood licensing, quality standards, and compliance requirements. Experience supporting senior leaders in a fast-paced, mission-driven organization. Excellent interpersonal skills with the ability to work across diverse teams. Ability to thrive in a hands-on role while also thinking strategically.

Work Environment Requirements

Full-time, on-site role based in Chennai, India. Must be available for regular collaboration with North American teams (up to 30% time overlap with Mountain Standard Time). Comfortable working collaboratively with remote (Calgary) and local teams from billing, enrollment & operations division. Comfortable working in a fast-paced, dynamic environment.

Fueling Brains is an equal-opportunity workplace, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

We thank all those applicants who have applied; however, only those selected for an interview will be contacted.