Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world\'s biggest brands-and we have fun doing it. Now, we\'re calling all you rule-breakers and risk-takers who see the world differently, and are ambitious enough to reinvent it. Come, transform with us. Inviting applications for the role of Manager, Business Analyst In this role, you will undertake full Business Analyst responsibilities within current projects being delivered within Genpact. The successful candidate should have considerable knowledge of conducting detailed business analysis, creation of business process documents, leading process redesign and documentation of detailed business requirements. Candidate will also be responsible for the completion of project management related tasks for small to medium size projects . Responsibilities Collation of all required documentation for input to project workshops & production of gap analysis outputs Support business in identifying process/system changes, gathering of requirements and subsequent production of detailed business requirements documentation Detailed process mapping of \'as is\' business processes and future state processes as required Undertake and lead process redesign initiatives Work with both development teams and business teams to ensure requirements and solution designs are fully understood and act as a key liaison point Support the preparation of test plans and test scripts and (on occasion) complete testing as required Support the management of change delivery (technical and process) as required Support tech related analysis asks to support project. Qualifications Minimum qualifications Graduate Business analysis qualifications mandatory Experience in Salesforce (SFDC) CRM with end to end implementation experience. Worked as an Admin. Salesforce.com integration experience, including between different business systems as well as working with integration tools. Preferred qualifications Good to have prior Sales domain expertise. Business analysis background Process mapping and experience of production of business requirements documents Previous experience of working between business and technology teams Client Facing roles previously held Strong understanding of WRAP business would be preferential Experience using Microsoft project and Visio (or other similar drawing tools) would also benefit the successful candidate Strong analytical skills Problem Solver Organization& prioritization skills Self-motivated Communication (written and verbal) WRAP administrationsystem usage Excellent communication skills Microsoft Office Suite Project Management Process Mapping, Design and Delivery Relationship Management Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube

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