Job Description

Title : Manager - Logistics Branch Operations

Type: Full Time / Permanent

Location: Onsite

Payroll: On Roll



- Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.

- Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.

- Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.

- Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.

- Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.

- Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.

- Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.

- Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.

- Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.

- Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.

- Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.

- Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy

- Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.

- Contributes to team effort by accomplishing related results as needed.

- Ensure all KPIs are 100% achieved

- Adhere to operational requirements for the required results.

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