Job Description

Role Summary

The Manager - Billing & Receivables is responsible for overseeing end-to-end billing operations, accounts receivable, collections, and cash application. This role ensures accurate invoicing, timely collections, strong internal controls, and compliance with company policies while driving process improvements and supporting overall cash flow objectives.

Key Responsibilities - Billing Operations

Oversee accurate and timely generation of invoices in accordance with contracts, pricing, and service delivery Review and approve billing exceptions, adjustments, and credit notes Ensure compliance with billing policies, customer agreements, and regulatory requirements Partner with Sales, Operations, and Customer Success to resolve billing discrepancies
Accounts Receivable & Collections

Manage AR aging, collections strategy, and dispute resolution Monitor key metrics such as DSO, overdue balances, and bad debt exposure Escalate high-risk accounts and develop recovery plans Ensure timely cash application and reconciliation of customer accounts
Process Improvement & Controls

Identify and implement process improvements to increase efficiency and accuracy Strengthen internal controls related to revenue, billing, and receivables Support system enhancements, automation initiatives, and reporting improvements Assist with audits by providing documentation and explanations
Reporting & Stakeholder Management

Prepare and present regular AR and billing reports to Finance leadership Provide insights and recommendations to improve cash flow and reduce risk Serve as a key point of contact for internal and external stakeholders

Qualifications & Experience

Bachelor's degree in Finance, Accounting, Business, or related field 8 -10 years of experience in billing, accounts receivable, or finance operations Minimum 3 years in similar role Prior exposure to a 250 - bedded hospital environment is preffered
Skills & Competencies

Strong knowledge of billing processes, AR, and revenue recognition concepts Experience with ERP systems (e.g., SAP, Oracle, NetSuite) and advanced Excel skills Excellent analytical, problem-solving, and attention to detail Strong communication and stakeholder management skills
Job Type: Permanent

Pay: From ?55,000.00 per month

Work Location: In person