Job Description

Pre-Sales & Business development Support
Collaborate with Business Development to evaluate RFPs/RFQs, customer requirements, and project feasibility.
Participate in customer calls during the pre-sales phase.
Coordinate with internal functions (R&D, ADL, Manufacturing, QA, RA, Engineering, EHS, Supply Chain) to gather inputs for project costing, timelines, batch size, and resource planning.
Prepare or support preparation of project proposals, technical slides, costing inputs, and project execution strategies.
Assist BD in identifying scope boundaries, assumptions, risk areas, and mitigation strategies for proposals.
Customer Project Leadership (Post-Award)
Serve as the primary liaison between customer and internal teams from kick-off to commercial execution.
Drive project kick-off, define scope, deliverables, risk profile, and communication protocols.
Maintain transparent, professional communication with customers and ensure timely updates.
Cross-Functional Coordination
Lead cross-functional teams across R&D, Analytical, Process Engineering, QC, QA, RA, Manufacturing, and Supply Chain.
Ensure readiness for technology transfer, scale-up, validation, and commercial manufacturing.
Project Planning & Execution
Develop and maintain detailed project plans, timelines, Gantt charts, risk registers, and trackers.
Monitor progress against agreed milestones and drive corrective actions when required.
Risk, Compliance & Regulatory Support
Identify technical, operational, cost, and regulatory risks early and build mitigation plans.
Ensure all project activities comply with cGMP, ICH, customer regulatory expectations, and internal SOPs.
Budget & Resource Management
Support costing during pre-sales and ensure adherence to the approved budget post-award.
Coordinate resource planning and material readiness across departments.
Documentation & Governance
Maintain complete project documentation, including minutes, trackers, change controls, deviations, and CAPAs.
Provide periodic project dashboards and presentations for senior leadership reviews.
Leadership & Continuous Improvement
Identify opportunities to strengthen customer experience and streamline internal processes.

Skills Required