Job Description

The CoinDCX Journey: Building the Future of Finance
At CoinDCX, our mission is clear - to make crypto and blockchain accessible to every Indian and enable them to participate in the future of finance. As India's first crypto unicorn valued at $2.45B, we are reshaping the financial ecosystem by building safe, transparent, and scalable products that power adoption at scale. We believe that change starts together. It begins with bold ideas, relentless execution and people who want to build what's next. If you're driven by purpose and thrive in environments where your work defines the next chapter of an industry, you'll feel right at home here.
About the Role
This isn't a typical Manager - Banking Alliances role. You will work on initiatives that genuinely shift how finance works in India, the kind of work few roles offer.
You will act as the primary "Hunter" and "Bridge" for CoinDCX's fiat infrastructure. This role exists to solve a critical challenge: ensuring that our users always have a reliable way to deposit and withdraw INR. You will be responsible for scouting new banking partners, managing complex technical integrations to go-live, and nurturing relationships with India's top financial institutions. You aren't just signing deals; you are building the pipes that power the crypto economy.
What You'll Do

• Hunt & Acquire New Payment Rails - Proactively scout, map, and engage with Banks, Payment Service Providers (PSPs), and Gateways to open new pipelines for INR deposits and withdrawals. You will lead commercial negotiations to secure favourable rates and robust SLAs.
• Lead "Sign-to-Live" Implementation - Own the project lifecycle from contract signature to production go-live. You will coordinate with internal Product, Tech, InfoSec, and Operations teams to integrate partner APIs, conduct UAT, and unblock technical hurdles.
• Manage Strategic Relationships & Escalations - Take ownership of an existing portfolio of banking partners. While daily processing sits with Ops, you are the strategic POC responsible for resolving critical escalations, downtimes, or compliance friction.
• Stabilize & Optimize Performance - Oversee the "teething phase" of new integrations. You will monitor early performance data and drive partners to improve Success Rates (SR) and Turnaround Times (TAT) through process or technical fixes.
• Advocate for the Ecosystem - Represent CoinDCX in the wider payments landscape. You will build networks with banking stakeholders to advocate for the crypto sector, helping to reduce friction and build long-term trust.

You'll Excel in This Role If You

• Have a "Hunter" Mindset: You are persistent and resilient; you don't take "no" for an answer when opening doors with conservative banking institutions.
• Speak "Tech" and "Bank": You can translate complex API documentation for business teams and explain compliance needs to tech teams.
• Thrive in Chaos: You are comfortable troubleshooting urgent go-live issues or sudden partner downtimes without losing your cool.
• Are a Strong Project Manager: You can herd cats-aligning legal, finance, product, and external partners to hit a launch deadline.
• Build Relationships: You know how to navigate the hierarchy of a bank, from the IT head to the Business lead.

You'll Know You're Winning When (Key Success Metrics for the First 6 Months)

• Seamless Transition: You have successfully taken full ownership of the existing banking portfolio with zero drop in engagement or unresolved escalations.
• Execution of Pipeline: You have successfully driven currently "WIP" partner integrations to Go-Live by clearing internal and external blockers.
• New Scouting: You have initiated commercial discussions with potential new strategic partners to build the next phase of growth.
• Metric Improvement: You have analyzed inherited partner performance and implemented fixes that have improved Success Rates or reduced TAT.

Why This Role Matters & What's In It For You
You will be the face of CoinDCX to the Indian banking sector. You will gain rare expertise in the intersection of TradFi compliance and Crypto innovation-a skill set that is in high demand globally. You will work in a high-visibility role where your ability to close a deal and take it live directly impacts the company's revenue and user experience.
Hiring Process
Here's what your journey with us looks like: * Application Review - We assess for skills, alignment, and intent

• Recruiter Connect - Quick conversation to know you better
• Functional Round(s) - Deep-dive into your approach to partnerships and implementation
• Manager Conversation - Alignment on strategy, execution, and expectations
• Culture & Values Discussion - Understand our ways of working and philosophy

Where We Work
We believe the best ideas emerge when people build together. Collaboration, speed and trust come alive when teams share the same space. With this belief, we operate as a work-from-office organisation. This role is based out of our Bengaluru HQ, where energy, alignment and innovation move in real time.
Perks That Empower You
We believe great people deserve great experiences.

• Design Your Own Benefits: Flexible perks to match your lifestyle
• Unlimited Wellness Leaves: Rest and recharge as you need
• Mental Wellness Support: Access to therapy and wellness resources
• Learning Sessions: Bi-weekly learning and growth opportunities

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Ready to Build What's Next?
If you're looking for a role that gives you direct access to high-stakes decisions, deep impact and a chance to build the future of finance, this is it. Join CoinDCX and help us make crypto accessible to every Indian, together.

Skills Required