Job Description

Description

Job Title:

Manager - AI and Automation -Hitachi Digital Services India Private Limited

Designation

: Manager

Company:

Hitachi Digital Services India Private Limited

Location:

Bengaluru, Pune

Salary:

As per Industry

The Team

Join our Global Digital HR team, where innovation meets impact. We are reimagining how 250,000+ employees experience HR through technology, data, and design. As part of this journey, we are building a world-class AI and Automation capability that will power the future of HR. We are looking for a forward-thinking, results-driven

Manager - AI and Automation

to lead global initiatives that combine human-centered design with cutting-edge AI and automation.

The Role

As Manager of AI and Automation, you will be a key driver of our digital HR transformation agenda. You will lead the design, implementation, and optimization of AI-driven and automation solutions--spanning generative AI, agentic AI, machine learning, and intelligent automation. Working in a

vendor-driven delivery model

, you will collaborate with HR leaders, COEs, sector DHR teams, IT, and external partners to ensure scalable, compliant, and high-impact solutions. Your work will simplify processes, enhance decision-making, and elevate employee experience across the globe.

Key Responsibilities

Lead global AI/automation initiatives

from concept to deployment, owning end-to-end delivery in a vendor-partnered model.

Identify high-value use cases

across the HR lifecycle (e.g., talent acquisition, onboarding, engagement, learning, workforce analytics) where AI and automation can create measurable impact.

Partner with HR COEs, IT, and vendors

to define requirements, evaluate technologies, and ensure successful implementations.

Build and maintain project roadmaps

, timelines, budgets, and resource plans, ensuring alignment with the global DHR strategy.

Apply agile and iterative delivery models

, driving continuous improvement and scaling successful pilots into global rollouts.

Ensure ethical, secure, and compliant use of AI

, embedding guardrails for data privacy, bias reduction, and regulatory compliance.

Champion adoption and change management

, including stakeholder engagement, training, and capability-building.

Monitor outcomes and ROI

, refining solutions to maximize efficiency, user experience, and business impact. Stay ahead of

emerging trends

in AI, automation, and digital HR technologies, bringing thought leadership into the organization.

What You'll Bring

Bachelor's degree in HR, Computer Science, Data Science, Business, or related field.

5+ years of experience

in HR technology, AI/automation, or digital transformation roles in global or matrixed environments. Proven track record leading

AI/automation projects within HR or adjacent domains

. Strong understanding of HR platforms, with emphasis on

Workday and ServiceNow

. Familiarity with leading AI platforms/tools (Microsoft Copilot, UiPath, Azure AI, Google Cloud AI, etc.). Exceptional

stakeholder management and communication skills

, with ability to translate complex technology into clear business value. Strong problem-solving, vendor management, and program delivery skills. * Passion for

innovation, continuous learning, and driving digital change

at scale.