Job Description

Job Title: Ad Sales & Customer Success Manager (Digital / Programmatic)Location: Andheri East, MumbaiExperience: 2-8 yearsWorking Days: 5 days/weekCTC: - 15 LPA - 30 LPAType: Full-Time | On-siteRole OverviewThis hybrid role spans Digital Ad Sales + Customer Success, focusing on revenue growth, international client management (US-focused), campaign execution, and performance optimization. Ideal for professionals from AdTech, Programmatic, or B2B SaaS backgrounds.Key Responsibilities :Ad Sales :- Build/manage a strong ad sales pipeline and convert global clients.- Sell digital ad formats-Display, Video, Native, Contextual & Programmatic solutions.- Create customized proposals aligned with client KPIs.- Own the full sales cycle and deliver consistent revenue.- Track pipeline, performance & deals via CRM tools (HubSpot/Salesforce/Zoho).Customer Success :- Act as primary POC for clients-ensuring satisfaction, retention & growth.- Understand client goals & deliver strategic recommendations.- Collaborate with Sales, Product & Ad Ops for onboarding and execution.- Conduct performance reviews, analyze monetization metrics & optimize.- Deliver product demos, training & updates on features/best practices.- Handle escalations & provide pre-sales technical support.Mandatory Requirements- 2-8 YOE in Digital Ad Sales, Programmatic Sales, Customer Success, or Account Management.- Experience working with international clients (US preferred).- Strong knowledge of DSPs, SSPs, Ad Exchanges, RTB, CTR, CPM, CPC, ROAS.- Background in B2B SaaS (MarTech/AdTech).- Tier-1 MBA OR MBA + 3-5 years OR 6-8 years w/o MBA.- Based in Mumbai/Pune/Maharashtra or originally from Maharashtra.- Minimum 1.5-2 years stability in each role.Preferred Qualifications- B.E./B.Tech (IT/CSE/ECE) + MBA.- Strong pre-sales experience-demos, onboarding, technical presentations.- Hands-on CRM experience (HubSpot/Salesforce/Zoho).Exposure to campaign analytics & data-driven optimization.Ideal Candidate TraitsStrong negotiation & communication skills.Analytical, proactive & high ownership mindset.Proven revenue achievement & client management record.Comfortable in fast-paced, high-growth tech environments.Perks & Benefits- Flexible working hours & generous leaves. - Salary advance + interest-free loans.- Maternity/Paternity/Adoption assistance.- Butler & concierge services.- Team off-sites, celebrations & vibrant culture.- Health insurance (employee & family).- Fully equipped gym.- Gift vouchers for special moments.- Education sponsorship programs. (ref:updazz.com)

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