Job Description

Job title:

Manager- Accreditation

Job location:

Noida -India

Team:

Operations/Accreditation

Reporting Manager:

Director - Operations

Language:

English

Job Summary:

? The primary focus of this position is to ensure all academic and vocational credential

evaluations and associated functions are done on time maintaining quality, speed and

integrity.

? This is a critical position requiring strong coordination, analytic skills, and a

process-oriented mindset.

? The role requires answering complex queries and resolving escalations, ensuring our

services maintain the highest standards of quality and consistency.

Duties and responsibilities:

? Review and evaluate academic, technical and vocational credentials to different education

system across globe

? Provides expert clarification and support to the team on all aspects of the Accreditation

process, acting as their go-to resource for the most challenging questions.

? Lead and manage a team of operation professionals and drive operational excellence by

improving and automating our workflows.

? Coordinate daily operational workflow to ensure evaluations are completed smoothly and

meet all quality and speed targets (SLAs).

? Use data to find and fix bottlenecks, improving the process with automation and new

technology.

? Applies expert, hands-on research skills to resolve difficult cases, using these as

opportunities to mentor the team and enhance standards.

? Work closely with other teams like Applicant Support, Technology to give customers a

smooth experience.

? Stay abreast of changes in global education systems, accreditation standards, and

international treaties related to academic, technical and vocational qualification recognition.

? Ensure the team follows all client regulations, industry standards and data privacy

regulations.

Skills:

? Understanding of different types of qualification credentials, credential evaluation,

regulatory procedures, and education systems

? Organizational and project management skills with the ability to manage multiple priorities

? Strong data analytical and problem solving skills

? Process-oriented mindset with attention to detail and structured thinking

? Collaborative, able to work independently under pressure, with time-management skill

? Internal and External Stakeholder Management

? Excellent interpersonal, communication skills

? Excellent written and verbal communication skills

? A passion for continuous improvement and innovation

Qualification and Experience Requirements:

? Minimum Bachelor's degree required; degree in Education, or related field preferred.

? 7-8 years of experience in education service delivery

? Prior experience in academic or vocational education credentialing or education regulatory

domains is preferred.

? Knowledge of qualification frameworks of different countries and credential databases is an

advantage.

? Willing to work extended hours when required to meet deadlines.

Interested candidates can contact me on

Raman.dass@thethreeacross.com

Job Type: Full-time

Pay: Up to ₹1,300,000.00 per year

Work Location: In person