Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions

-

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Management Trainee, MIS Reporting!

In this role, you will be responsible for the real-time and historical reporting requirements of the business. Responsible for delivering daily, weekly, and monthly reports. Coordination with different teams to collate data and present them in the form of meaningful dashboards and reports for the management
===========================================================================================================================================================================================================================================================================================================================

Responsibilities
======================

Maintain reports & spreadsheets for historical data, manage email queues*

Work closely with Operations for daily, weekly & monthly reports*

Report all observations to WFM to help change the staffing plans/roster accordingly and send the alerts on SLA misses proactively, if any*

Provide insights on existing data to internal/external stakeholders*

Identify the market/process/queue by team/agent wise volume variations and alerting the respective stake holders proactively*

Process orientation, including strong organizational and prioritization skills.*

Qualifications we seek in you!
====================================

Minimum Qualifications

Good Communication skills both written and verbal*

Should be very comfortable with handling lots of data & numbers*

Should have good working knowledge of using Excel*

Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required*

Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required*

Excellent analytical skills with ability to problem solving*

Preferred Qualifications/ Skills

Power BI*

SQL Database, Access Automation*

Presentation Skills*

Lean/Six Sigma Certified*

Data Science*

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

JobManagement Trainee

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 16, 2025, 4:17:09 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time