Job Description

Ready to shape the future of work

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions

-

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Management Trainee

-

Invoice to Cash - Cash app/

Collections

We are looking for someone with extensive knowledge and understanding of

the

entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a

fast-paced

business environment while being a good great

teammate.

Responsibilities

You need to lead all the activities related to

Cash

and Collections

domain.

Balance Cash related to collections and dispute management, implement &

enforce to

strategy.

Analyze the

customer

account

s

and do r

econcil

iation as per requirement

Interaction with end customers via Calls and Emails for collecting pas

t

due

amount.

Meeting collections numbers/targets (monthly/ quarterly/ yearly)

Customer and Country/Regional

S

takeholder

Relationship Management through e-mail

and conference calls.

Dispute Balancing related to invoice,

cash

and collection issues

.

Lead and

participate

in conference calls with Country / Regional Financial Managers.

Participate in governance meetings at country / region leve

l

.

People

management

e

nsure team members

are

meet

ing

the deliverables

and

keep

them

motivate

d

.

Identify

operational improvement opportunities and drive implementation (Lean and Six Sigma projects)

Timely and effective communication with internal departments for issue resolution

Should have understanding

on

a

ll outcome-based reports,

should be

able to drive daily and weekly cash and Collections

target.

Person

should have

good

understanding

on

some key critical metrics like Days to Collect, collection efficiency, Un-

allocated

cash

and Un- applied

cash.

Control and support all specialists in

respective

functions.

Analyse

different processes KPI's from Customer Relationship Management system or provided by Process Control to guarantee SLA's or propose process improvements,

Analyze

performance

of the

team members

to ensure that all necessary tasks are completed

in accordance with

specifications and

deadlines.

Drive people related agenda (target settings, appraisal process, building talents

)

Ensure proper backup structure and succession

planning.

Training and development of

the

team

Leading the agenda of issue solving and monthly meetings

Review escalation tickets,

assisting

the team when either they cannot fulfil SLA's or have any

problem.

Lead and

participate

in conference calls with Country / Regional Financial Managers.

Participate in governance meetings at country / region level.

Qualifications we

seek

in you!

Minimum

Q

ualifications

Commerce

graduat

e

Significant

work experience in Cash and Collections

Should have B2B Collections experience

Experience in leading a

team

People management skills

Excellent Interpersonal Skills

Proficient in MS Office applications, especially in MS

excel.

SAP knowledge and experience in generating reports from

SAP.

Accounting knowledge- Cash

Application,

Collection and Dispute End to End process knowledge

People with exp in Distribution industry or at least Hi Tech

Preferred

Q

ualifications

/ Skills

Ability to work with various other IT applications (PEGA, HRC, reporting tools, etc.)

Why join Genpact

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManagement Trainee

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 4, 2025, 2:37:16 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time