Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Management Trainee

-

A

ccounts

P

ayable-

Invoice

Processing

We are looking for a candidate with

good

understanding and ability to perform day-to-day A

ccounts

P

ayable

Operations focused on Invoice Processing activities while meeting the agreed metrics.

In this role, the shortlisted candidate will

be responsible for

invoice processing and coordinate

with

vendors, Procurement (buyers & requestors), sales, and

other relevant Finance teams within

Client

to resolve queries / issues related to invoices and post

them to vendor accounts.

Responsibilities

:

Receive invoices in multiple invoice receipt modes including PDF, email, EDI, download from vendor portals, received from

Client

teams, etc. Perform Invoice processing (PO & Non-PO) activities of indexing, validation & posting based on the input received from vendors and

Client

teams

.

Work with large volume excel spread sheet to

validate

the data and post invoices as per the defined process guidelines.

Utilize automation tools available for large volume of invoice postings and validations.

Work with different teams including

Client

AP team, vendors, procurement, and sales teams in resolving invoice rejections and Invoice exceptions (reverse, re-post,

s

olve master data issues, po issues, price, quantity, General Ledger etc.).

Experience in handling goods returns related queries i.e., shipping returns - Full returns, partial returns, restocking, RMA returns etc.

Update invoice queries in the tracker and

establish

required

follow up as per the defined follow up guidelines, with both vendors &

Client

teams and escalate

in a timely manner

to resolve issues.

Closely work

with

Client

teams in resolving exceptions related to goods receipt, price, quantity, and other PO issues and post the invoices

in a timely manner

.

Maintain 100% accuracy & turnaround time in invoice processing and support delivery Manager in circulating necessary reports.

Update exception logs for process related exceptions and explanations as and when

received

Client

AP teams, and other audit and quality teams.

Update SOPs as and when there is a change in the process and approved by relevant

Client

AP team and approvers

.

Independently perform transactional tasks within defined

process

compliance.

Act as first point of contact for escalations to resolve any outstanding queries from Vendors and

Client

teams.

Perform reconciliations for assigned vendor accounts as per the defined timelines with accuracy, reconciliations include Vendor statement reconciliation, goods received vs. invoice receipt (GRIR) analysis, resolve vendor disputes & resolve invoice blocks.

E

stablish approved follow up mechanism to resolve and close the open items with accuracy.

Adhere to internal compliance policies and guidelines

established

by the management on daily operational activities.

Periodically review supplier accounts on direct debits, duplicate payments, clear vendor Credits and Debit balances and support in resolving payment fallouts and invoice blocks.

Make corrections to the transactions as per the guidance received from quality and audit teams.

Support and contribute to data collation & report building for agreed operational metrics.

Required h

ands-on experience in using excel to create reports, Pivot table, formatting and cleansing the data.

Record process improvement opportunities in allotted work area and work with subject matter

experts

and transformation team to develop solutions for betterment.

Perform transaction research

(deep dive and build insights)

to create root cause analysis for the error / issues reported by

Client

AP team and other audit and quality teams

.

Support quality/audit teams in transaction audits and share relevant support documents with

appropriate approvals

as and when

requested

.

Support team priorities and initiatives.

Additional Responsibilities:

On

d

aily

basis

coordinate

with

M

anager

on

distribution

of

the work based on

re

sources

available for the day.

R

eview

/update

Standard

O

perating

P

rocedure

s

(SOPs)

as and when

changes are

approve

d

by

Client

AP team

.

Work closely with

Client

team to review

AP ag

e

ing and

establish

follow up mechanism to resolve and close open items with accuracy.

Support

Client

AP teams in building Cash flow / payment forecasting where necessary.

D

evelop and

maintain

comprehensive documentation related to processes, best practices, and resolutions.

Periodically review Standard Operating Procedures (SOPs)

with

Client

SMEs

to capture the changes and get them signed off with relevant approvers.

Identify

process improvement projects and work with

Client

SMEs and Transformation to formalize the solutions and support in implementation on the ground

.

Review /update

Root Cause Analysis (RCA)

provided by the accountant and work with

Client

-SMEs in

formalizing the resolutions and

updating

them into SOPs.

Perform

payment

sample

audit and educate the teams on errors with approved

resolution

. Record errors

along with

Corrective

Action

and Preventive Action (CAPA)

for the errors

.

Review i

ssues highlighted

by the

Clint team

and audit teams

, perform

appropriate

deep

dive analysis to build Actions to prevent

recurrence

.

Partner with

Client

SME

to

gather

and record

process

updates and

resolutions for

exceptions

and

educate the teams

.

Work with SME, manager and controls teams to review and update the controls from time to time and

ensure on

the adherence to

the

defined

Invoice

process controls.

Work with

Client

SME and

managers

to develop health metrics and help to adopt them at the ground level

.

Involve and contribute to operational governance meetings at

country

/ Business Unit (BU) level.

Conduct training sessions and workshops to enhance team knowledge and skills in the assigned scope of work.

Perform transaction

audit

and educate the team on errors with approved

solution

. Record errors and preventive actions in the designated log and obtain sign off with internal management as per agreed guidelines

.

Qualifications we look for in you!

Minimum Qualifications / Skills

Bachelor's degree in commerce

or

business administration.

Relevant work experience -

in a

Global

environment

in

Hi-

tech, manufacturing and IT distribution industr

y.

Experience of

working

in

ERP

's

Microsoft Dynamics,

Oracle,

SAP

and AP workflow

.

Proficiency

in using MS office applications such as Word, Excel,

PowerPoint

.

Required to work in US time zones.

Should have

transformation

mindset and

participated

in transformation projects.

Must have experience in SOP documentation

and process mapping.

Excellent written and verbal communication skills

in English.

Ability to work both individually and in a team environment

.

Excellent problem solving and time management skills

.

Ability to think creatively and

highlight the issues on time for better resolution.

Capable

of multitasking

and

completing

the tasks

accurately.

Preferred Qualifications/ Skills

:

Experience with

Advanced Excel & Visio

will be an advantage.

Working with Microsoft Dynamics

-

AX

preferred.

Flexible

working late

hours, especially during

month/quarter end or as per business discretion

.

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManagement Trainee

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 14, 2025, 8:48:03 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time