Job Description

About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. Responsibilities Role & Responsibilities Ensuring adherence to process lifecycle & liaising with stakeholders incase of any exceptional scenarios/deviations, guiding team members accordingly Reviewing workload capacity on continuous basis and maintaining a balanced workload among the team members Adhering to compliance, ensuring relevant checks and audits are conducted throughout the process cycle where applicable Handling queries by the recruiters in a timely manner to ensure superior stakeholder experience Acting as a POC for resolving queries that cannot be resolved by the team-members regarding the Contract, documentation, processes, and policies at KPMG Vendor management Consistent collaboration with stakeholders through regular updates & reporting (ECR team, Service Line TS, L&D & other TSO teams) Ensuring timelines and accuracy in the record management tool Proposing and implementing process improvement interventions to further improve TAT, quality of delivery and candidate experience Providing support during the Audits Displaying excellent project management skills to enable team to deliver high quality work on time Reviewing process with continuous improvement mindset, by analyzing issues / challenges / queries Qualifications Graduate/Post-Graduate

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