Job Description

Line of Service Advisory

Industry/Sector Not Applicable

Specialism Managed Services

Management Level Manager

& Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Revenue Cycle Managed Services team will provide you with the opportunity to act as an extension of our healthcare clients\' revenue cycle functions. We specialize in front, middle and back office revenue cycle functions for hospitals, medical groups, and other providers. We leverage our custom and automated workflow and quality assurance products to enable our clients to achieve better results, which ultimately allow them to provide better patient care.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm\'s/client\'s expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm\'s code of ethics and business conduct.

The Manager is a leadership position that brings business knowledge, innovation, and insight to create distinctive value for the Revenue Cycle Managed Services (RCMS) and its clients while creating a culture of individual ownership and accountability for high performance. The Manager interfaces directly with: senior leadership to uphold the strategic direction of the organization; Assistant Managers and Team Leads to efficiently and effectively manage client engagements; and Continuous Improvement Specialists to champion transformational change within engagement teams and the organization at large. All tasks related to this position are to be done in a manner consistent with RCMS policies, procedures, quality standards, customer needs and applicable local, state and federal regulations.

Years of Experience:

Candidates with 5+ years in a healthcare setting in a supervisory capacity for accounts receivable management

Responsibilities:

As a Manager, you\xe2\x80\x99ll work as part of a team of problem solvers with consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Proactively assist in the management of a portfolio of clients, while updating appropriate leadership on project status;

Building solid and collaborative relationships with team members, foster a productive teamwork environment, leverage diverse views to encourage innovation and help develop and grow team members throughout the course of every engagement by providing timely meaningful written and verbal feedback;

Communicating with external clients and internal staff in an organized and knowledgeable manner;

Leveraging project management and project facilitation skills, especially with leading and facilitating teams;

Managing multiple, complex projects with medium to large staff teams, as well as providing the necessary controls and timely completion for client service projects;

Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement;

Managing resource requirements, project workflow, budgets and status updates;

Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members; and,

Providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress and issues.

Required Knowledge and Skills:

Demonstrates proven success in roles and extensive abilities to lead client-facing consulting teams, including the following areas:

Identifying and addressing client needs: build, maintain, and utilize networks of client relationships;

Managing resource requirements, project workflow, budgets and status updates;

Managing and conducting quantitative and qualitative analyses of large and complex dat;a

Examining feasibility of activities from short and long term perspective;

Communicating effectively in written and oral formats to various situations and audiences; and,

Leveraging MS Excel, PowerPoint, Word, Project, Visio to communicate effectively in written and oral formats to various situations and audiences.

US Hospital and/or Medical Group Accounts Receivable Management

US Hospital and/or Medical Group Performance Reporting and KPI Improvement

US Healthcare Revenue Cycle Performance Management Reporting

US Healthcare Commercial and Managed Care Insurance Claim Management/Billing/Claim Edit Resolution

US Healthcare Medicare and Medicaid Insurance Claim Management/Billing/Claim Edit Resolution

US Healthcare Denials Management (technical and clinical)

US Healthcare Underpayment/Payment Variance Management

Additional

Desired Knowledge / Skills:

Ability to lead client-facing consulting teams

Strong Client relationship skills

Ability to analyze complex data

Resource management

Project workflow management

Strong working knowledge of MS office tools

Strong stakeholder management skills

Thorough understanding of state and federal regulations

Epic Resolute, HB and PB Patient Accounting

Cerner RevElate Patient Accounting

Meditech Patient Accounting

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date

PwC