We are looking for enthusiastic and customer-oriented Telecallers to join our front-end team at Hi-Tech Diagnostic Centre, Palarivattom. This role is ideal for individuals who are excellent communicators, enjoy interacting with people, and are committed to delivering a superior patient experience.
Key Responsibilities
Handle incoming and outgoing calls professionally
Provide information to customers about available tests, health checkup packages, and services
Follow up with potential leads and existing patients for appointment confirmations
Coordinate with branches for home collection requests and booking confirmations
Maintain call logs and data accurately
Eligibility Criteria
Experience in telecalling or customer support preferred
Strong verbal communication skills in Malayalam and English
Basic computer literacy
Polite, persuasive, and patient-friendly attitude
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Schedule:
Day shift
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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