Job Description

Location: Tripura Opening: 2 Job Type: Full-time Posted Date: 2025-01-18

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Company Name:

Surya International Enterprises Pvt Ltd

Job Title :

Maintenance Resco Team Member

Location:

Tripura

Qualification:

ITI

Experience:

Fresher Or 1Year Preferd

Salary:

Negotiable

Selection Procedure:

Phone Call Interview And Personal Interview

Employement Type:

Full Times

Job Summary:

Surya International Enterprises Pvt Ltd is looking for dedicated and proactive individual to join our Maintenance Resco Team. The ideal candidate will be responsible for managing and maintaining Resco-based systems, ensuring their smooth operation, troubleshooting issues, and implementing necessary updates and improvements. You will work closely with cross-functional teams to ensure timely and efficient delivery of maintenance services.

Key Responsibilities:

Perform regular maintenance of Resco-based applications and systems. Troubleshoot and resolve system-related issues or performance problems. Monitor system performance to ensure optimal operation and user satisfaction. Collaborate with development and operations teams to apply patches, updates, and upgrades. Work closely with users to identify and resolve issues in the Resco environment. Provide technical support to internal teams and users, ensuring quick resolution of any system problems. Document system configurations, issues, solutions, and best practices. Conduct regular audits of the Resco environment to ensure compliance with company standards and security protocols. Ensure that all maintenance activities are completed within agreed-upon service level agreements (SLAs). Develop and implement preventative maintenance schedules to reduce downtime. Assist with data migration, system integration, and other technical projects as required. * Support training and mentoring of junior team members as needed.