Job Description

Job Title: Maintenance Manager - Head of Department

Industry: Hospitality (Hotel/Resort/Restaurant)

Reports To: General Manager / Director of Operations

Job Summary:

The Maintenance Manager is responsible for overseeing all hotel/resort facility maintenance operations, ensuring that buildings, equipment, and grounds are safe, functional, and well-maintained. This role includes managing a team of technicians, ensuring compliance with safety regulations, and implementing preventive maintenance schedules to minimize downtime and enhance guest satisfaction.

Key Responsibilities:

Operational Management:

Lead and supervise all maintenance staff (plumbers, electricians, HVAC technicians, carpenters, etc.). Develop and implement preventive and corrective maintenance programs. Inspect hotel systems and facilities regularly to identify maintenance needs. Maintain all mechanical, electrical, plumbing, HVAC, and fire safety systems.

Team Management:

Schedule and assign tasks to maintenance team members. Train, mentor, and evaluate the performance of maintenance staff. Ensure adequate staffing levels and manage shift schedules. Budgeting & Planning: Prepare and manage the maintenance department budget. Track expenses and ensure cost-effective maintenance operations. Coordinate with procurement for spare parts, tools, and external services.

Compliance & Safety:

Ensure all equipment and operations meet health, safety, and environmental standards. Maintain records of inspections, permits, and compliance certifications. Implement energy-saving and sustainability initiatives. Coordination & Communication: Work closely with Housekeeping, Front Office, and F&B departments to resolve facility-related issues. Liaise with external contractors and service providers for specialized jobs. Respond promptly to guest complaints or maintenance requests.

Qualifications:

Bachelor's/Diploma in Engineering (Mechanical/Electrical/Civil) or related technical field. 5-10 years of experience in maintenance management in a hotel/resort/hospitality setup. Strong knowledge of building systems, utilities, and hotel operations. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and in a fast-paced environment.

Skills Required:

Technical troubleshooting & repairs Team leadership & delegation Preventive maintenance planning Budgeting & cost control Knowledge of hospitality compliance standards (e.g., fire safety, elevators, STP, etc.) Computer proficiency (CMMS software, MS Office)
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Schedule:

Day shift
Work Location: In person