JOB DESCRIPTION
Title of Position: Mainframe or z/OS Storage Admin
Summary of key responsibilities
Manage BAU (Business As Usual) Service Delivery for Mainframe OS/Storage in a Technical Capacity
This is for a pure Technical Hands-On role and not for a Team Lead Position
Work on Daily Basis with Client/Customer Mainframe OS-Storage SMEs/Peers
Work on MI (Major Incidents) / P1 (Priority-1) and lesser Tickets as a part of BAU Support
Work on Problem/RCA and Change/CMR Tickets during the weekends.
Provide Business hours support and then On-Call support as is the norm in BAU Service Delivery Role.
Support Mainframe Projects (HW Upgrade, OS Upgrade, ISV Products upgrade etc ) as per needs.
Ensure Mainframe System Availability @ 99.99% and work towards meeting agreed SLAs
Years of Experience
L3 : 10+ Years of hands-on technical experience as a Mainframe z/OS & Mainframe Storage Admin
Primary requirements
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