Job Location: Chennai / Bengaluru/Hyderabad/Kolkata / Pune
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Knowledge acquisition from incumbent on the Mainframe Service Delivery and provide KT to offshore team
Review the documents on regular basis to maintain "AS-IS" Processes and Procedures of DB2 administration as current as possible
Build Relationship with customer and SMEs at customer's site
Build Relationship with hardware vendors & support teams
Recommend Service Provider's standard Database Administration Services solution and procedures for Customer's review and approval
Recommend and perform the Perform Customer-approved, database streaming and replication procedures
Ensure completion of authorization Service Requests, Changes, problem ticket