Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

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Mail Room Executive

Position Overview:

The Mail Room Executive is responsible for managing all incoming and outgoing mail operations, ensuring efficient and accurate distribution of correspondence, packages, and documents throughout the organization. This role requires attention to detail, organizational skills, and the ability to maintain confidentiality while handling sensitive materials.

Key Responsibilities:

Receive, sort, and distribute all incoming mail, packages, and courier deliveries to appropriate departments and personnel. Process outgoing mail including sorting, weighing, applying postage, and coordinating with postal services and courier companies. Maintain accurate records of registered mail, certified mail, and package deliveries requiring signatures or special handling.

Operate mail processing equipment including postage meters, sorting machines, and package scales. Manage mail room inventory including envelopes, packaging materials, postage supplies, and office supplies. Coordinate with reception and security teams for package acceptance and visitor mail services.

Handle confidential and sensitive documents according to company privacy policies and procedures. Support administrative functions including photocopying, document preparation, and basic clerical tasks as needed. Maintain clean and organized mail room facilities and ensure compliance with postal regulations.

Required Qualifications:

High school diploma or equivalent required. Minimum 1-2 years' experience in mail room operations, logistics, or similar administrative role preferred. Strong organizational skills with ability to prioritize tasks and manage time effectively in a fast-paced environment.

Physical ability to lift packages up to 50 pounds, stand for extended periods, and perform repetitive tasks. Basic computer skills including familiarity with email systems, Microsoft Office applications, and ability to learn mail tracking software. Excellent attention to detail and accuracy in handling documents and packages.

Preferred Qualifications:

Associate degree or relevant certification in office administration or logistics. Experience with postage meter systems and mail processing equipment. Knowledge of postal regulations, shipping procedures, and courier services. Previous experience in corporate or commercial real estate environment.Skills and Competencies:

Strong communication skills and professional demeanor when interacting with employees and external vendors. Ability to maintain confidentiality and handle sensitive information appropriately. Problem-solving skills to resolve delivery issues and coordinate special handling requests. Flexibility to adapt to changing priorities and support various departments as needed.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.