Job Description

About the Role

We are looking for a

Magento Developer

who is passionate about troubleshooting, debugging, and providing technical support for large-scale e-commerce systems.
This is a

hands-on technical support engineering role

focused on diagnosing, resolving, and preventing complex issues in

Magento/Adobe Commerce

environments.
If you have strong

Magento development skills

and are open to transitioning into a

technical support-oriented career path

, this role is for you.

Key Responsibilities

Act as the

primary technical contact

for Magento application issues, incidents, and performance problems.

Diagnose, troubleshoot, and resolve

issues across the stack -- application, web server, and database layers. Work extensively with

Linux-based environments

to analyze logs, processes, and configurations. Manage and optimize

Magento hosting environments

involving

Apache/Nginx

,

PHP-FPM

,

MySQL

,

Redis

, and

Elasticsearch

. Handle

networking and infrastructure components

-- including

DNS configurations, SSL certificates, CDN integrations, and reverse proxies

. Collaborate with developers, DevOps, and cloud teams to reproduce and resolve critical issues. Monitor system performance, automate diagnostics, and identify root causes of recurring incidents. Document fixes, maintain internal knowledge base articles, and suggest improvements to enhance customer experience.

Required Skills and Experience

2+ years of hands-on experience in Magento (Open Source or Adobe Commerce)

development or implementation. Strong command over

PHP, MySQL, HTML/CSS, and JavaScript

within the Magento ecosystem. Excellent understanding of

Linux command line

, shell scripting, and server administration. Working experience with

Apache or Nginx web servers

-- configuring vhosts, SSL, redirects, caching, etc. Familiarity with

network-level concepts

-- DNS, CDN, SSL/TLS, load balancing, and firewalls. Ability to analyze application logs, web server logs, and error reports. Strong debugging mindset with a focus on

root cause analysis

. Excellent communication and collaboration skills for interacting with clients and internal teams.

Good to Have

Exposure to

Adobe Commerce Cloud

,

AWS

, or

Azure

environments. Understanding of

CI/CD pipelines

,

Git

, and

containerization (Docker/Kubernetes)

. Familiarity with

performance optimization and security hardening

for Magento.

Who Should Apply

Magento Developers looking to

expand into a technical support or site reliability

path. Engineers who enjoy

problem-solving, system diagnostics, and performance tuning

more than feature development. Candidates who take ownership, communicate clearly, and thrive in

high-impact support environments

.
Job Type: Full-time

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

Provident Fund
Application Question(s):

What is your current CTC ? What is your expected CTC ? What is your notice period What is your current location ? Are you willing to work in a Magento Technical Support role ?
Work Location: In person