Job Description

: Service Engineer (RO Installation and Service)

Key Responsibilities:

RO Installation: Install and set up RO water purifiers at customer premises, ensuring proper connections, filtration, and functionality.

Preventive Maintenance: Perform routine maintenance checks on RO systems to identify and address potential issues before they escalate.

Reactive Maintenance: Respond promptly to customer service requests and resolve technical problems related to RO systems efficiently.

Spare Parts Management: Manage inventory and availability of spare parts required for RO system repairs and replacements.

Quality Assurance: Ensure that all installed RO systems meet the company's quality standards and safety guidelines.

Troubleshooting: Diagnose and troubleshoot technical problems with RO systems, including identifying defects, leaks, and malfunctions.

Customer Interaction: Interact with customers in a courteous and professional manner, addressing their concerns and providing effective solutions.

Documentation: Maintain accurate records of service calls, repairs, and maintenance activities for future reference.

Compliance: Adhere to company policies and procedures, as well as safety regulations, during service operations.

Training and Support: Provide training and support to customers on the proper use and maintenance of RO water purifiers.

Qualifications and Skills:

Education: ITI Fitter certification or relevant mechanical qualifications are required.

Experience: Prior experience in RO system installation and service will be an advantage.

Technical Skills: Proficiency in troubleshooting mechanical and technical issues in RO systems.

Communication: Excellent communication and interpersonal skills to interact with customers effectively.

Problem-Solving: Strong problem-solving abilities to quickly identify and address technical problems.

Time Management: Ability to manage time efficiently to handle service calls and meet deadlines.

Flexibility: Willingness to work in a dynamic environment and travel to different locations as needed.

Job Type: Full-time

Pay: ?9,777.96 - ?28,357.29 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person