Job Description

Job Title: Luxury Store Executive - Client Service

Location:

South Delhi, Delhi

No. of Openings:

2

Salary:

?45,000 - ?55,000 per month

Experience Required: 5-8 years in luxury retail / high-end fashion / lifestyle stores

Qualification:

Minimum Graduate

Note: We need only Female Candidates.

About Company:

The company

is known for its

exquisite luxury stores across Delhi NCR.

We curate

high-quality fashion/lifestyle designs (or luxury products)

that cater to discriminating clientele who expect exceptional service, elegant presentation, and personalized attention.

Key Responsibilities

Oversee and manage the daily operations of the luxury store: opening & closing procedures, inventory, displays, stock, and staff scheduling. Greet all clients warmly, ensure premium in-store experience: personal attention, assisting with selections, styling advice, and fostering relationships. Drive sales performance: achieve store sales targets, maximize average transaction value, and monitor KPIs. Provide after-sales service: handle returns, alterations, customer feedback, and resolution of complaints to ensure client satisfaction and retention. Coach, train, and mentor store staff in luxury service etiquette, product knowledge, and retail best practices. Ensure visual merchandising is consistent with the brand's luxury image: displays, lighting, cleanliness, product presentation. Implement and maintain high standards of customer service, store hygiene, and employee conduct.

Required Skills & Qualities

Minimum 5-8 years of experience in luxury retail store management or high-end boutique / designer brand.

Strong

client servicing skills

: ability to build lasting relationships, understand client preferences, follow-ups. Excellent communication & interpersonal skills, presentable appearance, confident in interacting with high net worth individuals. Solid understanding of sales metrics, ability to drive performance and motivate team. Good organizational skills: inventory control, merchandising, store layout. Problem solver: handle customer complaints, returns with grace and efficiency.

How to Apply:

Please send your resume to

madhur@adrianaa.com

or

msg on this number:

+91-8010768617

Job Types: Full-time, Permanent

Pay: ?45,000.00 - ?55,000.00 per month

Application Question(s):

How much you rate yourself in 0/10 in English communication skills ? In which Luxury brand store have you worked? What is your In Hand Salary per month? Are you a Immediate Joiner? Note: We need only Female Candidates.
Experience:

Luxury Store Executive - Client Service : 1 year (Required)
Location:

South Delhi, Delhi, Delhi (Required)
Work Location: In person