Job Description

Major Accountabilities

? Forms a part with the successful Premium Membership Program team based out of Bangalore to

manage existing subscribers' renewals and upgrades to LONG TERM subscriptions.

? Drives clarity for the clients with a fair understanding of the benefits of the premium services like

LONG TERM subscription

? Manages a set of annual clients and keeps the connect strong for future upgrades to other services

? Ensures all compliance norms are met from a SEBI disclosure standpoint

? Ensure exemplary communication with all stakeholders to update the progress made on

conversions and accounts maintained till date

? Identifies and resolves all operational issues clearly articulating the potential

recommendations/solutions

? Works cohesively with other teams and forms an important bond with other centers spread across

India

? Is proactive in planning; anticipating change and acting in accordance; drive meticulous

implementation of goals and metrics.

? Establishes, vigorously monitors and reports KPIs & takes proactive action to continuously strive

for improvements.

Key Performance Indicators

? Clearly communicates and lives the company's missions and values

? Establishes accurate plans with clear, reasonable, and appropriate objectives, action steps, and

priorities

? Provides thought leadership to shape future decisions

? Adapts to changing objectives and priorities

? Continually measures outputs, capability, and success criteria

? Quality: As per KPIs and qualitative feedback from the clients

? Operational efficiency: Ensure optimal resource utilization

? Innovation: Ability to find creative ways to build client base and grow

? Values and behaviors: in line with standards of Research and Ranking

Education

(minimum/desirable)

? MBA + Graduate/Postgraduate in Financial

and Other allied sectors. Other degrees

may also be evaluated for fit.

Experience

? Consider if you are fresh out of the college with no strings

attached and open to building a fast-paced career.

? Can consider candidates from prior experience in Sales / BD /

Customer support function but other industries like Hospitality,

Aviation, Media, etc.

? Presentable and capability of dealing with Premium/ HNI clients

? Past work (if applicable) reflects a track record of sales/ customer

service excellence in financial products space

? Familiarity with quality KPIs and operational issues/management

Interested candidates please share your CV on 9833283857

Job Types: Full-time, Permanent

Pay: ₹70,000.00 - ₹90,000.00 per month

Application Question(s):

How many years of experience you have in dealing with HNI Clients ?
Work Location: In person