Job Description

Company Description
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

Play an important role in our strategic journey at Toll Technology Centre (TTC) in Pune, India.
As a progressive technology hub, we strive to continuously improve how we work. As a progressive technology hub renowned supply chain and logistics leader we are committed to delivering on $420 million in technological investments. Working closely with customers, help us transform our core systems, platforms, automations and interfaces for the better. Enjoy a secure, stable and safe environment, collaborating with teams of specialists in a positive team culture. Take on challenges that will grow your problem-solving skills with plenty of on-the-job learning experiences. Share your ideas with caring leaders who look out for you and your well-being and reward your accountability and responsibility with opportunities for progression.


At Toll Technology Centre (TTC), we are hiring Low Code Engineering Lead. The Low-Code Engineering Lead is responsible for designing, developing, monitoring, and maintaining applications built using the Mendix Platform to enable IA COE to achieve its goals and objectives. The role ensures that the applications are aligned with Toll's Architecture principles and the platform is proactively maintained to enable building applications at scale & speed. As a Low Code Engineering Lead, your responsibilities will include: Drive and manage a high performing delivery & operations support team that achieves the Objectives and Key Results (OKRs) month on month by aligning their contributions to the 'Digital Technologies' vertical's overall goals & vision. Provide technical mentoring and guidance to the build & operations support teams. Responsible for the implementation of & adherence to the end-to-end Low Code Application Development Framework (LCADF) - Ideate, Prepare, Develop, Release & Support for the Low Code applications in the portfolio of projects in the IA COE. Ensuring the appropriate application development, testing, and monitoring tools are operationalised for continuous service improvement. Accountable for the quality of build and implementation of the architecture standards for all Low Code projects adhering to the business requirements. Implementing & managing the following aspects of the Automation platform: Security & Risk Management; Availability - Performance Monitoring, Capacity Planning, Redundancy & DR; Cost Management - Cost Monitoring, Cost Saving & Reporting. Ensuring compliance to activities across: Build - Application Builds & Publish artefacts; Test - Run Code Quality checks; Deploy - Secure & Highly available applications, Provision Infra Resources; Operate - Proactive Monitoring & Troubleshooting. Plan, manage and deliver quality applications through appropriate testing throughout the lifecycle of the project, including - unit testing, regression testing, user acceptance testing and penetration testing. Safeguard the quality of transition of applications from the IA CoE from the Develop phase into release & operations support phase Development, implementation of support processes, policies, and management of Toll & Partner resources. Apply appropriate Platform Administration & Governance best practises to continuously improve & stabilise the scaling of applications - Define, Document, Review & Update best practises & policies. Ensure systems tuning and configuration tasks, optimising and regulating settings to ensure maximum system performance. Managing Compliance: Preventive Measures, Remediation Guidance, Monitor & Report compliance to best practises across the platform. Undertake proactive troubleshooting and root cause analysis of issues implementing preventative measures as appropriate. Estimating, scheduling, and ensuring that all resources & requirements are sufficient to provide the required levels of application service availability and support. Maintain solution and support documentation as appropriate. Follow the appropriate release management processes across the Toll IT Enterprise. Identify application consolidation opportunities to reduce the application complexity within Toll ensuring customer needs are not compromised. Ensure effective communication and management of stakeholders throughout the delivery lifecycle. Work with the broader IA COE team to ensure agreed commitments are delivered. Manage strategic vendors and partners where required ensuring delivery of project outcomes. Oversee and measure KPIs to monitor and challenge vendor performance and identify gaps and areas of service improvement. Work closely with the onshore and offshore support teams within Toll IT. About you: To be successful in this role, you will need:

• Bachelor's in IT, computer science, software engineering, or a related discipline, with strong Microsoft Excel, PowerPoint presentation and Word skills.
• At least 10 years of relevant experience in application software development, with excellent communication, influencing and presentation skills at Senior Executive level.
• Demonstrated successful experience in developing and building a software development / service operations team in a similar sized organisation. Demonstrated successful experience in engaging with key business stakeholders to ensure business requirements are being met. Demonstrated leadership experience especially in driving the necessary cultural change to comply with the standards and policies set.
• Deployment of applications in a SaaS / PaaS environment. Experience of implementing Agile & Dev-Ops practises for ensuring speed to market & continuous improvement of quality deliveries Experience in implementation of COBIT or ITIL best practices for service operations excellence.
• Supervisory and management skills. Experienced in web development and working knowledge of JavaScript, CSS and HTML. Experience working with mobile frameworks for mobile app development i.e. IONIC, Angular, jQuery
• Experience working with low-code development platforms would be advantageous i.e. Mendix, Outsystems. Advanced skills and knowledge of one of the major relational database packages such as Oracle, SQL Server, MySql, Apache HBase.

Be Connected With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry's future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it's what makes our possibilities endless. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities. If this sounds like the opportunity you are looking for, apply now. To find out more about us visit www.tollgroup.com/careers You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical. TTC-IND2022