Dear Candidates,
We are looking male Logistics Coordinator in our Warehouse location
Qualification: Any Graduate
Exp: 3 to 6 yrs of experience in logistics
Location: Madhavaram, Chennai
Timings: 10. 00 am to 6.30 pm
Job description:
Monitor and process customer orders.
Ensure timely dispatch and delivery of goods.
Coordinate with warehouses and delivery teams.
Track shipments and resolve any delivery issues or delays.
Maintain accurate records of shipments, receipts, and inventory.
Prepare shipping documents like invoices, packing lists, and delivery notes.
Handle incoming calls, emails, and messages from customers.
Provide order status updates, delivery ETA, and address queries or complaints.
Investigate and resolve delivery delays, damaged products, or mis-shipments.
Process returns or exchanges as needed.
Conduct follow-up calls to ensure customer satisfaction.
Collect customer feedback to improve services
Update customer records in CRM systems.
Log interactions and issue resolutions for future reference.
Regards,
Mageshwari
Sr.HR Executive
8939822585
Job Type: Full-time
Pay: ?15,000.00 - ?23,000.00 per month
Work Location: In person
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