Job Description

Hi All ,

We are looking for Business development Executive - Karnataka Region.

Experience: 1-2 years

Qualification: Any undergraduate

Role:

The Business Development Executive responsible to support all the clients in the respective region and understand the need of customers to give the solution.

Responsibilities:

1. Learn the product benefits/upgrade the new feature product knowledge

2. Should be able to identify and handle the client call based on the priority

3. Resolve the issues and provide the solution for clients on TAT

4. Meet non Bitla accounts for the migration.

5. Understand and taking the complete responsibility of the migration or new on boarding process of any BO's

6. Train the New and existing BO's on the product and their day to day activity.

7. Should be able to Build strong relationship with the BO's

8. Should be ready to travel within the Karnataka for operator training

9. Should login to cloud when their is no field visit.

10. If a candidate couldn't find the solution for blockers, coordinate and communicate with internal team to get the solution.

11. Reporting to authority on a daily basis

12. keep building happy customer

13. Should be ready to have flexible to travel and meet the clients.

14. Resolving customer complaints brought to your attention

15. Should follow the reporting formats on daily basis

16. Conducting quality assurance surveys with customers and providing

17. feedback to the staff.

18. Possessing excellent product knowledge to enhance customer support.

19. Maintaining a pleasant working environment for your team.

skills:

1. High proficiency in Kannada, English, Tulu, Telugu is an added advantage".

2. Good Listening skills

3. Good Time management skills

4. Email / live chat customer support experience.

5. Good in building partnership internal and external people.

6. Collaborative work with all the team members in the organization

7. Should be comfortable in multi-tasking in a high-energy environment

Job Type: Full-time

Pay: From ?15,000.00 per month

Language:

Hindi (Preferred)
Work Location: In person