Job Description

Role: Business development executive
Experience: 0-3 yrs
Location: Banglore
Job Type: Full-Time | Office-Based
Summary:
We are a leading firm in the visa consulting and legal advisory industry, helping clients with U.S., U.K., Canada, Schengen, and other visa processes. We are seeking a dynamic and client-focused Business Development Executive / Telecaller / Counsellor to manage inquiries, communicate service offerings, guide clients through visa-related questions, and convert leads into successful registrations. The ideal candidate should have strong communication skills, confidence, and a customer-first approach, with the ability to meet targets, handle follow-ups, and work closely with internal teams for smooth client onboarding.
Role Overview
Key Responsibilities:

• Handle incoming and outgoing calls related to visa and immigration inquiries.

• Explain company services clearly -- including visa consultation, documentation, interview prep, and strategy building.

• Understand client requirements and provide accurate information or guidance.

• Handle client queries, doubts, and concerns professionally and ensure timely resolution.

• Follow up with potential clients through calls, WhatsApp, and emails.

• Convince and convert inquiries into confirmed registrations.

• Maintain records of leads, follow-ups, and conversions using CRM or internal systems.

• Achieve daily, weekly, and monthly targets set by the sales team or management.

• Coordinate with the Sales & Operations team for smooth client onboarding.

• Participate in team meetings, sales reviews, and marketing campaigns when required.

Requirements

• Proficiency in English, Kannada, and/or Hindi for effective client communication.

• Strong verbal and written communication skills with confidence and clarity.

• Customer-first mindset with a focus on building trust and delivering positive experiences.

• Prior experience in sales, telecalling, client counselling, or visa consulting is preferred.

• Basic computer literacy, including familiarity with Excel, Google Sheets, and CRM tools.

• Goal-oriented, self-disciplined, and proactive with a consistent follow-up habit.

• Ability to perform under pressure and meet performance targets in a dynamic environment.

Benefits

• Competitive salary + performance-based incentives

Skills Required