Job Description

Greetings from JobShop, We are India\'s Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring JOB DESCRIPTION To achieve desired customer delight by ensuring satisfactory response to customer interaction. Manage Customer Interactions through chat Inbound voice and data contact. 1Year experience in Content Writing Ability to handle unresolved queries of customers. Update the existing database with changes and status of each Customer query/resolution. To ensure satisfactory resolution of various issues To interface with respective work center for resolution of complaints. Manage resolution of billing queries/ Issues. Be adequately trained and updated on any changes that take place from time to time. Managing service delivery to customers to ensure high customer satisfaction levels and customer retention. Required Skills Strong typing and oral communication skills Listening and Memory Retention skills Problem Solving skills Flexibility to work in varied shifts within a 24/7 environment; including weekend holiday work schedules. Knowledge Qualification: Diploma/ Under Graduate / Graduate Experience: 1 Year experience from contact center background(Preferably telecom domain) Age Group The incumbent should be in the age group of 19-35 years. Location: Bangalore For More Details Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring

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