Job Description

Company Overview
Indra Shakti Ventures LLP is a purpose-driven FMCG company reimagining India's food and beverage landscape through brands rooted in heritage, health, and sustainability. Guided by the philosophy "Bharat ke liye, Bharat mein", it blends indigenous innovation with modern consumer aspirations. Its flagship brand SW?H revives India's heirloom rice varieties while empowering rural farmers, and Hado pioneers functional beverages crafted with natural botanicals and adaptogens for mindful social drinking. Together, they embody Indra Shakti's mission to balance commerce with conscience -- nurturing Bharat's wellbeing, one product at a time.
About the Role
We are seeking a detail-oriented and proactive Logistics Coordinator with strong FMCG experience to manage day-to-day logistics operations across D2C, e-commerce marketplaces, and quick-commerce platforms. The ideal candidate has hands-on experience with Mumbai-based distribution, last-mile partners, inventory accuracy, dispatch planning, and SLA compliance.
Key Responsibilities
1. Order Fulfillment & Dispatch
Manage daily order processing for D2C websites, marketplaces (Amazon, Flipkart, etc.), and Q-commerce partners (Blinkit, Zepto, Instamart).
Coordinate with warehouse teams for picking, packing, and timely dispatch.
Monitor same-day and next-day dispatch SLAs, especially for Q-commerce.
2. Logistics & Transportation
Schedule pickups and coordinate with logistics partners (Delhivery, Bluedart, Xpressbees, Shadowfax, etc.).
Track shipments, handle escalations, and ensure On-Time Delivery (OTD).
Optimise logistics cost through consolidation and route planning.
3. Inventory & Warehouse Coordination
Maintain accurate inventory levels for multiple channels.
Collaborate with warehouse staff to ensure FIFO, stock rotation, and quality checks.
Reconcile GRNs, returns, and damages.
4. Marketplace & QC Operations
Manage inwarding, replenishments, and RTV (Return to Vendor) for quick-commerce dark stores.
Ensure correct cataloguing, packaging standards, and labelling as per partner guidelines.
Monitor platform performance dashboards for SLA compliance.
5. Documentation & Reporting
Maintain daily MIS for orders, shipments, costs, delays, cancellations, and returns.
Prepare weekly reports on logistics KPIs: OTD, RTO %, QC fill rates, inventory accuracy.
Requirements
Key Requirements
2-5 years of logistics experience in FMCG--mandatory.
Strong understanding of D2C, e-commerce, and quick-commerce operations.
Hands-on experience with shipping aggregators, warehouse coordination, and SLAs.
Proficiency with Excel/Google Sheets, dashboards, and order management systems.
Ability to work in a fast-paced, high-volume operational environment.
Strong communication, problem-solving, and vendor management skills.
Preferred Experience
Worked with high-velocity FMCG or food products.
Experience with cold chain (if applicable).
Worked with OMS/WMS platforms like Vinculum, Unicommerce, EasyEcom, or Zoho.

Skills Required