Job Description

We are seeking an experienced and proactive professional to independently manage the entire logistics and warehouse operations for our growing business. This role plays a critical part in ensuring smooth domestic goods movement, service parts availability, and an excellent customer experience, while also maintaining compliance and cost-efficiency.

Key Responsibilities:

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Domestic Logistics Operations

Oversee and manage inbound and outbound transportation activities to ensure timely deliveries. Ensure transport partners perform according to agreed service standards. Understand and comply with country-specific tax regulations and legal requirements related to logistics. Ensure accurate tax invoicing at the first attempt. Manage both forward and reverse logistics activities across the country. Handle marine insurance processes related to goods movement. Serve as the single point of contact for all logistics-related escalations. Drive cost optimization initiatives and support logistics audits. Prepare and analyze reports and dashboards for operational and financial tracking.
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Revenue and Customer Support Contribution

Support movement of goods contributing to approximately 17 million USD in annual revenue through the processing of 6,000 customer invoices. Manage logistics support for more than 100 field engineers across the country, ensuring timely delivery of over 33,000 service components annually. Monitor service provider performance, enhance customer satisfaction, and collaborate across departments to ensure compliance with tax and regulatory guidelines. Continuously improve customer and engineer fulfillment experiences.
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Import and Export Coordination

Support basic documentation for import and export activities in compliance with customs regulations.
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Warehouse Operations Management

Oversee coordination with third-party warehouse operators. Support regular stock audits and maintain adherence to warehouse best practices.
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Inventory Management

Conduct periodic inventory reconciliation to align with company policies and standards.

Ideal Candidate Profile:

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Strong operational understanding of end-to-end logistics and warehousing in a fast-paced environment. Experience managing third-party providers and driving performance metrics. Familiar with domestic tax regulations and compliance requirements in logistics. Excellent communication, problem-solving, and cross-functional collaboration skills. * Ability to work independently and handle high-volume, time-sensitive logistics tasks.