Job Description

Job Summary (continued):

The ideal candidate will be responsible for coordinating order processing, managing inventory, tracking shipments, and ensuring timely delivery to clients. This role acts as the bridge between the sales and logistics teams to ensure a smooth order-to-delivery experience for customers.

Key Responsibilities:

Coordinate with the sales team to process and fulfill customer orders. Plan and manage logistics operations including packaging, dispatch, and shipment tracking. Maintain accurate records of inventory levels, order status, and delivery timelines. Liaise with courier partners, transport vendors, and warehouse teams to ensure timely and cost-effective delivery. Monitor and resolve delays, damages, or discrepancies in shipments. Ensure accurate documentation including invoices, delivery challans, and shipping labels. Provide after-sales support related to delivery, returns, or fulfillment issues. Optimize logistics processes for improved efficiency and reduced cost. Maintain regular reports on sales fulfillment status, inventory, and logistics performance. Ensure compliance with company policies and safety standards in handling logistics and stock.

Requirements:

Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field. 1-3 years of experience in logistics, sales coordination, or order fulfillment. Strong organizational skills and attention to detail. Proficient in MS Excel and ERP/inventory management tools. Excellent communication and coordination skills. Ability to multitask and work under tight deadlines. Knowledge of shipping regulations and logistics best practices is a plus.

Preferred Qualities:

Proactive and solution-oriented mindset. Strong sense of ownership and accountability. Team player with the ability to work across departments.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person