Job Description

Role Requirements :
Acting as a shipping and logistics operator from the Mumbai office, reporting directly to his/her peer (based in the office) on a full-time basis, including outside of working hours.
Whilst the Company has hundreds of transactions with revenues consistently over 100m USD, it operates with a 'start up', non-corporate mindset, constantly looking for disruptive workflow ideas that could assist incumbent processes, having staff help out each other in roles that are fluid, rather than set in one repetitive task.
The candidate must excel at the following skills:

• A very high level of spoken and written English and rapid troubleshooting skills, taking initiative constantly.
• Strong ability for inbox management - to prioritize and sort email correspondence in line with the Company's communication protocols.
• Approachable, polite, and friendly even whilst under pressure and heavy workloads - particularly as the existing staff has been with the Company for many years.
• Integral, a team player to juniors and being able to operate without having the Owner present.
• Full-time telephone and WhatsApp correspondence with counterparties related to the business (service providers, suppliers, buyers, other parties) on invoicing, payments, etc.
• Real-time internal communication and coordination of tasks within different areas in the Group (across different time zones - primarily, Middle/East and Africa).
• A knowledge of metal trading is welcomed but not essential, though one must have a strong drive to learn and grow.
• Willingness to understand the business in its entirety rather than just one aspect - finance, logistics, operations, sales, relationship management to name a few.
• Key qualities for the role - accuracy, ability to operate under pressure in a fast-paced work environment with a high level of integrity, and ability to assume ownership and responsibility over the role.

Skills Required