Job Description

We are looking for a

Logistics & Operations Executive

with

2-3 years

of experience in logistics, e-commerce operations, and order management. The ideal candidate should have hands-on experience managing Amazon, Flipkart, and Shopify operations, ensuring smooth order processing, handling returns, and reducing logistics-related issues.

Key Responsibilities

Order Processing: Manage and process customer orders across Amazon, Flipkart, Shopify, and company website. Inventory Management: Coordinate with warehouse and packing teams to ensure accurate stock availability and timely dispatch. Returns & Refunds: Monitor and process product returns, refunds, and replacements efficiently. RTO & NDR Management: Track and resolve RTO (Return to Origin) and NDR (Non-Delivery Report) issues to minimize losses. Logistics Coordination: Liaise with courier partners for timely deliveries and escalations. Reporting & Analysis: Maintain daily/weekly reports on orders, returns, and delivery performance. Compliance & Accuracy: Ensure all operational activities align with e-commerce policies and company guidelines. Customer Support Coordination: Work with customer care teams to resolve order-related queries quickly.

Requirements

2-3 years of proven experience in Logistics & Operations (preferably FMCG or e-commerce). Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, and Shopify admin panel. Strong knowledge of order processing, returns handling, RTO & NDR management. Excellent coordination and problem-solving skills. Proficiency in MS Excel/Google Sheets for reporting and data management. Ability to work in a fast-paced environment and manage multiple tasks.

Why Join Us?

Be part of a fast-growing FMCG brand with strong digital presence. Opportunity to own and optimize end-to-end operations. Work in a collaborative, growth-oriented environment. Gain hands-on exposure to multiple e-commerce platforms.
Apply Now and be a key player in strengthening our logistics & operations backbone! Send your resume to digitalharvesta7@gmail.com or WhatsApp @7995798881

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person