Job Description

Overview:

We are looking for a highly organized and proactive

Logistics Manager

to oversee and manage our last-mile milk and dairy product delivery operations. The ideal candidate will ensure smooth route planning, timely deliveries, efficient resource allocation, and quick resolution of delivery-related issues.

Key Responsibilities:

1. Last-Mile Delivery Management

Oversee daily last-mile delivery operations for milk and dairy products. Ensure all delivery schedules are met with accuracy and timeliness. Maintain coordination between warehouse, dispatch, and delivery teams.

2. Route Mapping & Planning

Prepare and optimize daily delivery routes to reduce time and cost. Use route planning tools or manual methods to ensure efficient delivery cycles. Review and modify routes based on traffic, customer density, and operational needs.

3. Resource & Backup Arrangement

Manage allocation of delivery staff and vehicles. Arrange backup riders/drivers and additional resources when required. Ensure all vehicles and delivery equipment are in functional condition.

4. Issue & Query Resolution

Address customer and delivery-related queries promptly. Resolve issues such as delayed delivery, failed delivery attempts, or product-related concerns. Track & reduce delivery errors or escalations.

5. Coordination & Reporting

Coordinate with inventory, warehouse, and customer service teams for smooth operations. Maintain proper records of routes, delivery performance, and resources used. Prepare daily/weekly operational reports.

6. Compliance & Quality Control

Ensure proper handling of milk and dairy products during delivery. Maintain hygiene and quality standards at all delivery points. Train delivery staff on standard operating procedures (SOPs).

Required Skills & Qualifications:

Proven experience (2-5 years) in logistics, preferably in last-mile or FMCG/dairy delivery. Strong knowledge of route planning and fleet management. Ability to handle real-time issues and make quick decisions. Good communication and leadership skills. Basic computer skills (Excel, GPS tracking systems, route planning tools). Ability to work under pressure and manage multiple tasks efficiently.

Shift & Work Conditions:

Should be comfortable working in early morning / shift operations (as dairy deliveries are time-bound). On-ground coordination required as per operational needs.
Job Type: Full-time

Pay: ?15,000.00 - ?35,000.00 per month

Benefits:

Provident Fund
Work Location: In person