Job Description

Job Title: Logistics Executive - E-commerce Support

Location: Kaushambi - Ghaziabad

Designation: Logistics Executive

Salary Range: - 2.4LPA to 3.6LPA

Job Summary:

We are seeking a detail-oriented and proactive

Logistics Executive

to manage and optimize the end-to-end logistics operations supporting our e-commerce business. The ideal candidate will ensure timely order fulfilment, effective inventory management, and coordination with courier partners to maintain a seamless customer experience.

Key Responsibilities:

Manage daily e-commerce logistics operations including order processing, packaging, shipping, and delivery. Coordinate with warehouse teams to ensure accurate inventory levels and order picking. Liaise with courier and shipping partners to schedule pickups, track shipments, and resolve delivery issues. Monitor and improve delivery performance metrics such as TAT, NDR (Non-Delivery Reports), RTO (Return to Origin), etc. Maintain inventory control and perform regular stock audits and reconciliations. Collaborate with customer service to handle delivery-related complaints and ensure timely resolutions. Work with the tech and operations team to automate logistics workflows where possible. Prepare daily/weekly reports on logistics KPIs and costs. Optimize packaging and shipping strategies to reduce costs and enhance sustainability.

Requirements:

Bachelor's degree in Supply Chain, Logistics, Business, or a related field. 2-4 years of experience in logistics, preferably within an e-commerce or retail environment. Proficiency in Excel, data analysis tools and making MIS reports. Strong problem-solving and organizational skills. Ability to thrive in a fast-paced, deadline-driven environment.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Leave encashment Provident Fund
Schedule:

Day shift
Work Location: In person