Job Description

Requirements: 2+ years of experience in operations, preferably in the logistics industry Should know Hindi and English Should be able to work on Microsoft excel, Powerpoint, Word Mobile Phone and 2 wheeler needed.

Good communication skills Self-motivated and disciplined, with a strong work ethic Ability to work in a fast-paced environment and adapt to changing priorities

Key Responsibilities:

Shipment Coordination:

> Oversee the entire shipment process, ensuring timely and accurate delivery of goods.

> Coordinate with internal teams, customers, and third-party vendors to arrange shipments, manage schedules, and ensure on-time deliveries.

> Track and monitor shipments in real-time, resolving any delays or issues promptly. Documentation and Compliance:

>Ensure all necessary documentation, customs forms, and invoices, are completed accurately and promptly.

> Stay up-to-date with relevant local regulations and compliance standards related to logistics and cargo.

> Customer Service & Relationship Management:

> Communicate directly with clients to update them on the status of shipments and address any concerns or special requirements.

> Build and maintain strong relationships with customers, suppliers, and service providers to ensure smooth operations and high levels of customer satisfaction. Process Optimization:

> Continuously review and evaluate operational processes to identify areas for improvement and implement best practices.

> Proactively identify and resolve potential operational bottlenecks to ensure the efficient and cost-effective flow of goods.

JOB DESCRIPTION

Problem Resolution:

> Address operational challenges, including delays, cargo damages, and shipping errors, ensuring that issues are resolved in a timely and customer-friendly manner.

> Liaise with relevant stakeholders to implement corrective actions and prevent recurrence of issues.

> Reporting and Analysis:

> Prepare regular reports on operational performance, shipment status, and inventory levels for management review.

> Analyze operational data and provide insights for process improvements and cost reduction initiatives. Vendor and Supplier Management:

> Manage relationships with transporters, carriers, and other service providers, negotiating rates and ensuring service level agreements (SLAs) are met.

> Monitor the performance of vendors and suppliers, ensuring that they adhere to agreed-upon standards and timelines. Team Collaboration:

> Collaborate with cross-functional teams, including sales, customer service, and warehouse staff, to ensure alignment and support in achieving operational goals.

> Participate in team meetings, offering suggestions for improvement and sharing feedback from customers and vendors.

Job Type: Full-time

Pay: ?40,000.00 - ?60,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Work Location: In person