to join our team. In this role, you will play a critical part in managing our dispatch and delivery operations across the Delhi-NCR region, including Delhi, Noida, and Gurugram. The ideal candidate is proactive, possesses strong communication skills, and can thrive in a fast-paced environment.
Job Responsibilities
Oversee Dispatch and Delivery:
Manage and monitor the entire dispatch and drop process for all orders within Delhi, Noida, and Gurugram.
Customer Communication:
Handle customer inquiries and issues efficiently through both chat and phone calls, providing timely and professional support.
Inventory Management:
Conduct daily physical checks of product inventory to ensure accuracy and to prevent discrepancies.
Runner Allocation:
Strategically assign runners to specific routes to optimize delivery efficiency and ensure timely cash collection.
Route Planning:
Develop and allocate efficient routes for runners to streamline the delivery process and reduce transit times.
Qualifications Requirement
Bachelor's degree or equivalent education
1 year in logistics
Average Proficiency in English ( spoken and written )
Earlier experience in maintaining data in spreadsheets , order management etc.
Skills Requirement
Proactive working attitude , quick learning ability and good problem solving skills
Good planning and organizing skills as well as able to coordinate with different in-house technicians in relation to any work with respect to client's products due for service.
Previous working experience with spreadsheets , data entry , working in a team environment
Open to adapt to organizational changes
Open to adapt to cross-departmental shuffling if found suitable for other profile in same organization
Salary - Around 20-30k (little negotiable based on experience)
Location - Mayur Vihar Phase-1 , Delhi
Job Type - Full-Time / On-site
Timings - 10.00 am to 7.00 pm (Mon-Sat)
Joining Type - Immediate
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you an immediate joiner or not
Education:
Bachelor's (Required)
Experience:
Logistics: 1 year (Required)
Work Location: In person
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