Job Description

Job Title: Local Case Intake Team Manager - Global Business Services
Career Level - D
Introduction to role:
Are you ready to lead a team that plays a crucial role in ensuring patient safety? As the Local Case Intake Team Manager, you'll oversee the local case intake process for specific Marketing Companies, ensuring efficient and compliant handling of adverse event reports. This position demands strong leadership skills, a deep understanding of pharmacovigilance regulations, and the ability to manage a team in a dynamic environment. You'll be at the forefront of ensuring high-quality standards in case processing and maintaining compliance with global and local regulations.
Accountabilities:
Your key responsibilities will include leading and managing a local case intake team, overseeing the intake, processing, and reporting of Individual Case Safety Reports (ICSRs), and ensuring timely and accurate processing of patient safety cases. You'll monitor local case intake metrics, prepare reports on key performance indicators, and identify areas for improvement. Staying updated on pharmacovigilance regulations, participating in audits, conducting quality checks, and serving as a liaison between local and global levels are also part of your role. Additionally, you'll participate in ad-hoc projects related to case handling.
Essential Skills/Experience:

• Degree Qualified - Pharmacy/ Medical/ Science
• Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry
• Thorough knowledge of the current pharmacovigilance and regulatory developments
• Experience in working cross-functionally
• Ability to set and manage priorities, resource goals and project initiatives
• Ability to influence strategically to obtain desired outcomes while maintaining effective, positive organisational relationships
• Excellent attention to detail
• Excellent written and verbal communication skills

Desirable Skills/Experience:

• Degree Qualified - Pharmacy/ Medical/ Science
• Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry
• Thorough knowledge of the current pharmacovigilance and regulatory developments
• Experience in working cross-functionally
• Ability to set and manage priorities, resource goals and project initiatives
• Ability to influence strategically to obtain desired outcomes while maintaining effective, positive organisational relationships

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
At AstraZeneca, we are driven by a passion to impact lives through data, analytics, AI, machine learning, and more. Our work has a direct impact on patients, transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. With investment behind us, there's no slowing us down as we disrupt the industry and change lives.
Ready to make a meaningful impact? Apply now and be part of our journey!
Date Posted 05-Jun-2025
Closing Date 08-Jun-2025
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.