Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Title
Lobby Ambassador
Business Unit
Integrated Facilities Management
Reporting to
India Account Manager
Overall Role
The Workplace Ambassador - Reception plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest.
As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services.
Duties & responsibilities
What this job involves xe2x80x93
Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest.
• Boost agility in the workplace by managing up-to-date visitor information.
• Handle internal & external calls and correspondence.
• Anticipate client needs through observation to create memorable experiences.
• Maintaing the lobby ambience and standards
• Manage stationery requisition and related inventory management.
• Adhoc responsibilities assigned by Account Manager.
• Support soft services team as and when required in site operations
• Collaborate with Security team seated in the front desk

Customer Services

• Foster a sense of hospitality and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

• Provide personable and efficient visitor registration services.
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
• Enhance safety and security of our clientxe2x80x99s facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.

Conference Meeting Room Booking

• Assist & educate client to achieve a smooth and efficient process for meeting room bookings.
• Enhance user comfort by efficient turnaround of meeting rooms.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Experience Support

• Calling upon the resources of the Account Manager, assist our client with their workplace experience initiatives and events,
• Assist with the design, remote organisation and Coordination of client events

Mail Delivery Services

• Organise receipt and deliveries of all mails and courier services.
• Manage mail distribution records and mail logs.

Candidate Specification
Experience

• 2-yearsxe2x80x99 experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage the F&B, social events or wellness program is an advantage
• Diploma from an accredited institute

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills
• Great hospitality in the workplace makes a big impact on the visitor experience, and we will build upon the skills you already possess to help you make the greatest impression at that first greeting point, the reception

Location:
On-site xe2x80x93Bengaluru, KA
Scheduled Weekly Hours: 0
If this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .
Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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