Collect and verify customer documents for various loan products.
Prepare files for login into different banks/NBFC portals.
Ensure completeness and accuracy of KYC and financial documents.
Coordinate with sales and credit teams for pending documents.
Track file status and update in MIS.
2. Loan Processing & Disbursement
Follow up with credit managers for file approval/queries.
Coordinate with banks/NBFCs for quick file movement.
Ensure all underwriting conditions are fulfilled before disbursement.
Assist customers in disbursement formalities.
Maintain proper documentation for post-disbursement compliance.
3. Calling & Customer Coordination
Make outbound calls for customer follow-ups and documentation.
Explain loan process, required documents, and timelines to customers.
Handle customer queries related to loan status and approvals.
Provide excellent customer service throughout the loan journey.
4. MIS & Reporting
Maintain daily report of login, approval, and disbursement data.
Update CRM or internal software regularly.
Share daily/weekly reports with the team and management.
Job Type: Full-time
Pay: ?10,485.55 - ?20,000.00 per month
Work Location: In person
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