Loan Collateral Servicing Team Leader

Year    Bengaluru, Karnataka, India
JPMorgan Chase Bank, N.A.
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Job Description

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Job Responsibilities
  • Manage the production workflow and ensure there are no backlogs and SLA breaches
  • Review EOD checks to ensure all requests received are assigned and processed
  • Recommend changes to the procedure to the Manager and LOB head on a timely basis
  • All process changes/ updates to be cascaded to team and updated in procedures
  • Ensure proper resiliency plan in place to during any contingencies
  • Identify root cause for problem pertaining to productivity & Quality
  • Communicate effectively within the team, market and business partners
Required Qualification, Skills and Capabilities

  • Bachelor\'s degree ( 5-8 yrs of experience), Loan processing or Flood Insurance related experience is desirable, Excellent verbal and written communication skills
  • Proficient in Microsoft Office suite of applications, You must have ability to handle high pressure environment and multi-task, Ability to analyze data and recommend solutions
  • Strong interpersonal and customer service skills and Strong problem solving and decision making skills
  • Flexibility to work in any shift timings
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

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Job Detail

  • Job Id
    JD3054397
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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