We are looking for an analytical and detail-oriented LLM Prompt Developer to work closely with the AI CRM development team. The role focuses on designing and optimizing language model prompts that power AI-driven features within the CRM platform such as intelligent reporting, automated responses, lead insights, and workflow summaries. This position requires a balance of technical understanding, logical reasoning, and strong communication skills to translate business requirements into structured AI interactions.
Qualification:
? Bachelor's degree in Computer Science, Information Technology, Data Analytics, or related field.
? 2-4 years of experience in: ? AI/ML product development or automation, or ? Business Intelligence / Data Engineering / Technical Content design
Key Responsibilities:
? Collaborate with the product and development teams to design prompts that enhance CRM functionality.
? Build, test, and fine-tune prompts for automation, customer communication, and data summarization within the CRM.
? Develop prompt frameworks that improve accuracy, tone, and contextual understanding across various AI modules.
? Work with developers to integrate prompts into product workflows via APIs and AI pipelines.
? Analyze AI responses and performance data to continuously optimize prompt efficiency and reliability.
? Maintain documentation for prompt structures, model behaviors, and system interactions.
? Stay updated on LLM advancements and suggest new use cases to enhance CRM intelligence.
Nice-to-Have Skills:
? Experience in AI prompt testing or model fine-tuning.
? Prior exposure to CRM platforms (HubSpot, Zoho, Salesforce, or custom-built systems).
? Familiarity with tools like Postman, LangChain, or vector databases.
? Basic understanding of UI/UX for conversational AI or chat-driven products.
? Willingness to learn.
Job Type: Full-time
Work Location: In person
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