Reporting to the Event Manager, the Live Operator performs Video Streaming Operations in Live Production environment, as required.
For this role you must be able to work in our Mumbai office.
Responsibilities
Performomg Video Streaming Operations during live events
Quality control of operational output
Managing two-way communications with the client during live operations
Manages operational escalations to internal and external stakeholders to ensure consistent output quality
Working out of hours, weekends, late and over-night, and at short notice, the role requires a high level of flexibility.
Experience in computer usage
Experience working with Live online video streaming. Experience with Elemental Encoders and Windows Azure very beneficial.
Excellent communication skills (able to clearly and credibly explain issues to II and III Level support teams).
Has ideally worked in an operative role with computers.
Confident to make decisions to resolve issues with limited supervision
Enjoys working in a fast paced and highly pressured environment
Able to follow reliable, clear and quality (process) documentation
Good knowledge and practical experience of technologies mentioned
Degree educated with a science or technology focus (desirable)
Sport knowledge is very beneficial
We're looking for someone who is:
communicative
to leave no-one in the dark and to work with your team successfully
reliable
so we know that we can call on you to meet deadlines
passionate
about the latest technologies and standards
proactive
to suggest improvements, identify and fix potential issues
solid
technically speaking, to advise both Clients and internal teams
Our people are key to our success and we pride ourselves on offering a dynamic, creative, innovative and supportive environment. Having the right combination of a 'can-do' approach, strong work ethic, integrity, friendliness and attention to detail is crucial.
Even if you don't tick all the boxes for one particular role, but you have a keen interest in what we do, send us your details, we may find a suitable match during the interview process.
Deltatre consciously nurtures an environment where each and every team member feels safe to bring their whole selves to work, in which everyone is valued and respected for who they are and what they bring. Everyone has the opportunity to reach their full potential, and every team member is expected to treat everyone with dignity and respect, value different perspectives, use inclusive language and work in alignment with Deltatre's commitment to diversity and inclusion. At Deltatre, everyone is welcome and celebrated.
Some of our Company perks
Global company with huge growth potential
Small, creative, close-knit Engineering/Tech team who love to collaborate
Support with your career development and access to training
Regular company and team social events
24/7 casual dress code
Free refreshments in the office
We are committed to ensuring that we provide equal opportunities for all. Please let us know if you need us to make any adjustments or if you have any special requirements for the interview process. Depending on the role this normally includes a written test and interview.
Please note that we will only contact successfully shortlisted candidates.
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