reservations, bookings, cancellations, refunds, flight status, and general queries
.
Resolve customer complaints promptly while maintaining service excellence.
Accurately document all interactions in the system.
Adhere to airline policies, quality standards, and compliance guidelines.
Work effectively in a
fast-paced, customer-focused environment
.
Eligibility & Requirements
Education: Bachelor's Degree / Undergraduate dropouts accepted.
Experience: Candidates with
6+ months of BPO experience
.
Skills:
Excellent
written English communication
.
Strong typing speed & accuracy.
Proficiency in computer applications & multitasking.
Availability: Comfortable working in a
24/7 rotational shift environment
(including nights).
Schedule:
5 days working, 2 rotational offs
.
Job Types: Full-time, Permanent
Pay: ₹385,000.00 - ₹420,000.00 per year
Benefits:
Commuter assistance
Health insurance
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.