Job Description

Job Title Listening Strategy Program Lead



#LI-PHILIN

About PHILIPS:

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

About Philips Global Business Services (GBS)

Philips Global Business Services delivers excellence in the execution of business services, enabling an agile repeatable framework to leverage market opportunities that contribute to extending our leadership as a Health Technology company. Our people are a key part of the transformation program in Philips and at GBS, you become part of a global team of professionals that form the backbone of this journey.

The role is to run and maintain the employee listening strategy. As a part of this role you will collaborate with cross-functional teams and the vendor partner to plan, organize, and successfully deliver on Employee Engagement, Exit and Onboarding surveys



As a program lead for the listening strategy, you will run and maintain the employee listening strategy. As a part of this role you will collaborate with cross-functional teams and the vendor partner to plan, organize, and successfully deliver on Employee Engagement, Exit and Onboarding surveys. To be effective in this role, you will need strong business acumen along with confidence to interact with more senior colleagues and key vendor contacts.

Comfort navigating ambiguity and uncertainty, organized thinking and communication skills, and a willingness to engage in both strategic design and tactical implementation are also critical to success in this position.

As a part of the people analytics and listening strategy team, you will learn to connect solutions across our Employee Experience portfolio - including employee insights (listening/surveys, assessments), strategy and change management, behavior change and communications etc.

In this role, you have the opportunity to make life better
As a program lead for the listening strategy, you will run and maintain the employee listening strategy. As a part of this role you will collaborate with cross-functional teams and the vendor partner to plan, organize, and successfully deliver on Employee Engagement, Exit and Onboarding surveys.

You are responsible for
Creating and refining Listening Strategy in collaboration with the Head of People Analytics and Listening Strategy
Run and Maintain the Engagement, Onboarding and Exit Survey

You are a part of
Broader people analytics and listening strategy team and will be responsible for bringing insights through analytics to the people related decisions

To succeed in this role, you should be

To be effective in this role, you will need strong business acumen along with confidence to interact with more senior colleagues and key vendor contacts.

Comfort navigating ambiguity and uncertainty, organized thinking and communication skills, and a willingness to engage in both strategic design and tactical implementation are also critical to success in this position.

In return, we offer you

A meaningful career, with new challenges in our dynamic organization, working in an encouraging multinational and multicultural environment. We are happy to provide you with this opportunity to work with new technologies. You will be surrounded by passionate and committed, colleagues who share your ambition to create outstanding customer experiences. Your work will be ambitious and full of opportunities for growth. Variety and challenge will be part of your daily routines.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for even you.

Notice for Philips Job Seekers

It has come to our attention that a group of unknown fraudsters are reaching out to people on LinkedIn and other websites, offering fake employment opportunities and charging a fee in the name of Philips. We have noticed that these emails are using fake domain addresses as opposed to Philips domain (Philips.com). Please note that Philips has a merit-based employee selection practice mentioned on our official website ( ). We do not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview. To find out more, please read :