Job Description

Job Category: Client Operations
:
You are a strategic thinker passionate about driving solutions in Cash and Liquidity. You have found the right team.
As a Vice President in the Cash and Liquidity Market's (CALM) Middle Office team, you will be actively involved in the processing and oversight of the CALM products, including the development and growth of the platform's footprint as well as delivering a high standard of service to our clients.
Job Responsibilities

• Oversee timely responses to client queries and ensure transaction flow and payments settle throughout the day.
• Provide ad-hoc support for audit queries, projects, new product onboardings, and UAT for technology changes.
• Manage metrics for the CALM business, including client reporting, business analytics, and MO team capacity.
• Oversee onboardings for clients, MMF funds, and fund providers, coordinate with support teams, set up applications, and track the end-to-end lifecycle for accuracy, timeliness, and completeness.
• Oversee monthly reconciliation of revenue share reporting for billing and finance.
• Maintain controls and follow procedures to limit risk to clients and the liquidity business.
• Provide concise, timely written and oral status updates to all organizational levels, and create, analyze, and review daily and monthly business metrics.
• Drive change agenda and process improvement.

Required qualifications, capabilities and skills

• Attention to detail and strong organizational skills
• Ability to build strong relationships with both internal stakeholders and clients
• Analytical and resourceful / strategic thinker
• Expertise in Excel and PowerPoint
• Undergraduate degree or previous work experience

Preferred qualifications, capabilities and skills

• Liquidity or Money Market Fund experience a plus
• Ability to work independently and take initiative yet values teamwork within a small group

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Skills Required